PRDC Platform
Multi-tenant SaaS · property & facility operationsPRDC/Tickets
| Ref | Issue | Property | Priority | Status | SLA |
|---|---|---|---|---|---|
| TCK-4192 | Lift stuck between floors 3–4 | Harju Business Park | Critical | Dispatched | 18m |
| TCK-4191 | Heating loop pressure drop | Harju Business Park | High | In progress | 2h 40m |
| TCK-4188 | Garage door sensor fault | Lasnamäe Depot | Medium | Awaiting parts | 1d 4h |
| TCK-4186 | Quarterly ventilation service | Ülemiste Office C | Low | Scheduled | 6d |
| TCK-4180 | Lobby lighting replacement | Ülemiste Office C | Low | Resolved | — |
Interface shown with illustrative data. No customer record appears on this page.
One place for a property manager to take a problem in, turn it into work, assign it, and bill for it.
A tenant reports by Telegram or web. The system triages the report, opens a ticket, starts the SLA clock, dispatches a technician, tracks their hours, and closes the loop into the contract and the invoice. Thirty-plus modules share one permission model and one activity log, so each workspace switches on only the parts it needs.
Built with
- Next.js
- TypeScript
- Prisma
- PostgreSQL
- Redis
- Telegram Bot API
What's in it
Work
- Tickets
- Facility tasks
- Maintenance
- Projects
- Reassignments
Commercial
- Clients
- Contracts
- Finance
- Pipeline
- Invoicing
People
- Users & roles
- Time tracking
- Leave
- Resource planning
Intelligence
- AI assistant
- RAG search
- Analytics
- Activity hub
- Audit log